Your Privacy Matters to Us
At SSS Tool Center, we believe trust is earned through transparency. We are committed to protecting your personal information and ensuring your data is handled with care, respect, and in full compliance with South Africa’s Protection of Personal Information Act (POPIA). This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe.
Information We Collect
🔹 Personal Details– Your name, email address, and phone number when you create an account, place an order, or contact us.
🔹 Payment Information– Secure payment details (processed via trusted providers like PayFast) to complete your purchases. We do not store full credit card details on our servers.
🔹 Technical Data– Your IP address, browser type, device information, and browsing behaviour to improve website performance and security.
🔹 Shopping Preferences– Products you’ve viewed, purchased, or saved, helping us personalise your experience and recommend relevant items.
How We Use Your Information
We use your information responsibly and only for purposes that benefit you:
✅ Order Fulfilment– To process, dispatch, and deliver your purchases, and to send order confirmations and shipping updates.
✅ Customer Support– To respond to your queries, provide technical assistance, and resolve any issues promptly.
✅ Personalised Experience– To tailor product recommendations, content, and promotions based on your interests (only if you’ve opted in).
✅ Website Improvement– To analyse usage trends, fix technical issues, and enhance the functionality and design of our site.
✅ Security & Fraud Prevention– To detect, investigate, and prevent fraudulent activity, protecting both you and our business.
Sharing Your Information
We value your trust and only share your information when necessary:
🔸 Trusted Service Partners– We work with carefully selected third-party providers (such as couriers, payment gateways, and IT support) who help us deliver our services. All partners are contractually bound to protect your data and use it only for the purposes we specify.
🔸 Legal Compliance– We may disclose information if required by law, court order, or regulatory authority, or to protect the rights, safety, and property of SSS Tool Center, our customers, or the public.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
How We Protect Your Data
🔐 Access Controls– Only authorised personnel with a legitimate need can access your personal information.
🔐 Regular Audits– We continuously monitor and update our systems to address emerging security threats.
🔐 Data Minimisation– We collect only the information necessary to serve you and retain it only as long as required.
Your Rights & Choices
🔹 Deletion– Ask us to delete your personal information, subject to legal or contractual obligations.
🔹 Opt-Out– Withdraw consent for marketing communications at any time (unsubscribe links are included in every email).
🔹 Objection– Object to certain types of processing, such as automated decision-making or profiling.
Updates to This Policy
*Post the updated policy on ssstoolcentre.co.za with a revised “Last Updated” date
*Notify you via email or website notice where appropriate
*Continue to honour the commitments made in previous versions for data collected at that time
Your continued use of our website and services after any update signifies your acceptance of the revised terms.
Cookies & Tracking Technologies
🍪 Essential Cookies– Enable core functions like shopping cart and secure login.
🍪 Analytics Cookies– Help us understand how visitors interact with our site (via Google Analytics, for example).
🍪 Preference Cookies– Remember your settings, such as language or currency.
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.